DocuGuardian Privacy Policy
DocuGuardian, Inc. (“DocuGuardian”, “we”, “us”, or “our”) is committed to protecting the privacy of all individuals who interact with our Services. This Privacy Policy applies to the collection, use, disclosure, and processing of personal information through all services provided by DocuGuardian, including its website (www.docuguardian.com), content distribution, and other electronic media (collectively, the “Services”).
This Privacy Policy forms part of our Terms of Service [www.docuguardian.com/terms] that govern your use of the Services. Unless we state otherwise, the capitalized terms in this Privacy Policy have the same meaning as they do in our Terms of Use. In this Privacy Policy, we use the term “personal information” to mean any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an email address, an identification number, location data, online or personal device identifier, or to one of more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person, including for example face data. In this policy, when we state “you” or “your”, we mean a DocuGuardian Member or Authorized User, or any visitor who accesses or uses the Services to obtain information and/or services from us.
This Privacy Policy explains how we collect, use, and share personal information and details the rights you have regarding your data. By using our Services, you consent to the practices outlined in this policy. If you do not agree, you must discontinue using the Services.
- Account Registration Information: Contact information such as name, email address, phone number, and details provided when you register for Services or submit a request.
- Transactional Information: Payment details (e.g., payment card information) necessary for billing purposes.
- Member Content: Legal, medical, financial, family, and personal records, memoranda, and communications in the form of digitized documents, audio and/or video recordings, and media files that Member creates or uploads through their use of the Services in connection with their DocuGuardian account.
- Technical Data: Information about your device, IP address, browser, operating system, and device identifiers.
- Usage Data: Information on how you interact with our website, such as pages viewed, time spent, and interactions (e.g., scrolling, clicks).
We may collect information from third-party sources, including social media platforms, partners, and public sources. This data may include profile information and interactions that help us deliver the Services and/or targeted content.
- Provide the Services: Facilitate access to and improvement of the Services.
- Personalize Content: Customize the content, including advertisements, based on your preferences and interactions.
- Marketing: Communicate with you regarding products, services, promotions, and updates, including the services of third parties that are relevant to your use of the Services. We may also engage in targeted advertising based on your browsing habits.
- Compliance: Comply with legal obligations and regulatory requirements.
- Security: Protect the integrity and security of our Services and systems, and rights and property of others who may be impacted by your use of the Services.
- Service Providers: With third-party vendors who assist in providing services such as payment processing, analytics, or email communications.
- Affiliates: Within our corporate family to support our Services.
- Legal Obligations: When required to comply with a legal obligation, such as a subpoena or court order.
- Business Transfers: If DocuGuardian is involved in a merger, acquisition, or sale, your personal information may be transferred.
DocuGuardian currently processes your personal information on computer servers that are located within the United States. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES AND CHOOSE TO PROVIDE YOUR PERSONAL INFORMATION TO US THROUGH THE SERVICES OR BY ANY OTHER MEANS, YOU ACKNOWLEDGE AND EXPRESSLY CONSENT TO OUR PROCESSING OF YOUR PERSONAL INFORMATION IN THE UNITED SATES.
DocuGuardian takes all steps reasonably necessary to ensure that your personal information is treated securely and in accordance with this Privacy Policy. If we ever elect to process your personal information on computer servers located in another jurisdiction, we will update this section of the policy and notify you of this update by posting the updated policy through the Services or emailing you at the email address associated with your DocuGuardian account, if any. In any event, DocuGuardian will not transfer your personal information to any jurisdiction or any entity unless there are adequate controls in place including for the security of your personal information.
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer necessary, we securely delete or anonymize it.
Depending on your location, you may have certain privacy rights under applicable state, federal, or international privacy laws. If or when we determine that such jurisdiction-specific privacy rights become applicable to the Services, we will provide any required notices under such laws either directly in communications with you or through updates to this section of the Privacy Policy.
If you believe that you are a resident of a jurisdiction in which a particular privacy law applies and you wish to submit a request to exercise applicable privacy rights, please contact us at the Contact Us section below. Please be advised that we may not be a covered entity under such law, or certain rights in question may be subject to exceptions. In our response to you, should we not be a covered entity or should an exception exist, we will communicate why the law does not apply to us and/or which exception applies, as the case may be.
We will never discriminate against you for exercising any of these rights, nor will we deny you services, charge you a different price, or provide you with a lesser quality of services
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.
We use cookies and similar tracking technologies to enhance user experience and gather analytics. In particular, we may use the following types of cookies:
- Browser Cookies: Used for session management and personalization.
- Analytics: We use third-party services to monitor and analyze website usage.
- Behavioral Advertising: We may use your data for targeted advertising. You can opt out through services like the Digital Advertising Alliance and Network Advertising Initiative.
You can manage cookie preferences through your browser settings. Below are links to the cookie controls for some of the more common web browsers:
If your browser is not listed above, we suggest that you either look in your browser’s help setting or search for “cookies” together with your browser name on the Internet.
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Our website currently does not respond to “Do Not Track” signals. You may opt out of behavioral advertising as described in Section 8.
We may update this Privacy Policy from time to time to reflect material changes in legal requirements or our practices. The latest version will always be available on our website, and we encourage you to review it regularly. Continued use of our Services constitutes acceptance of any updates.
For questions, concerns, or requests regarding this Privacy Policy please contact us at:
DocuGuardian, Inc.
33916 Darlington Street, Lewes DE 19958
Tel: (617) 807-0660
Email: info@docuguardian.com
